Outage in RingCentral

A portion of Contact Center customers may be experiencing delays and dropped calls or sessions.

Resolved Minor
December 08, 2025 - Started about 4 hours ago - Lasted 16 minutes

Incident Report

RingCentral Contact Center teams have completed the corrective actions to restore service and internal testing suggests the issue has cleared. We are continuing to monitor the issue for stability. Please log out of the application, clear web browser cache and cookies and fully close and re-launch your web browser. If you are still experiencing this issue, please reach out to RingCentral customer care.

Components affected
RingCentral EMEA RingCentral Contact Center

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Latest Updates ( sorted recent to last )
UPDATE about 4 hours ago - at 12/08/2025 02:49PM

RingCentral Contact Center teams have completed the corrective actions to restore service and internal testing suggests the issue has cleared. We are continuing to monitor the issue for stability. Please log out of the application, clear web browser cache and cookies and fully close and re-launch your web browser. If you are still experiencing this issue, please reach out to RingCentral customer care.

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