Outage in RingCentral
A portion of customers using certain mobile carriers may be experiencing delayed SMS messages due to an underlying carrier issue.
Resolved Minor
February 20, 2026 - Started 3 days ago
- Lasted about 5 hours
Incident Report
The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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Latest Updates ( sorted recent to last )
UPDATE
3 days ago - at 02/20/2026 03:20AM
The underlying carrier is continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of February 20th or when a significant change in status occurs.
UPDATE
3 days ago - at 02/20/2026 01:40AM
The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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