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Outage in RingCentral

A portion of customers in Europe may be unable to access the customer portal.

Resolved Minor
February 13, 2026 - Started 5 days ago - Lasted about 2 hours

Incident Report

A portion of customers in Europe may be unable to access the customer portal. RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available.
Components affected
RingCentral EMEA RingCentral Service Portal

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Latest Updates ( sorted recent to last )
UPDATE 5 days ago - at 02/13/2026 04:36PM

RingCentral Operations teams have taken actions to mitigate the service portal issue and are seeing improvements. An update will be provided in four hours or when more information becomes available.

UPDATE 5 days ago - at 02/13/2026 04:20PM

RingCentral Operations teams have identified the cause of the issue and are executing a change to mitigate the issue. An update will be provided in four hours or when more information becomes available.

UPDATE 5 days ago - at 02/13/2026 03:25PM

A portion of customers in Europe may be unable to access the customer portal. RingCentral Operations teams have confirmed that calling services are unaffected by this issue. Teams are continuing their investigations of this issue and will provide an update in four hours or when more information becomes available.

UPDATE 5 days ago - at 02/13/2026 02:58PM

A portion of customers in Europe may be unable to access the customer portal. RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available.

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