Outage in RingCentral
A portion of Call Center Customers may experience stuck contact and agent sessions
Resolved Minor
April 03, 2026 - Started about 3 hours ago
- Lasted 7 minutes
Incident Report
Summary AI Generated
RingCentral's Contact Center service in the Americas region experienced an issue where contact and agent sessions became stuck, preventing normal call center operations. The incident affected a portion of Call Center customers for 7 minutes. The Contact Center teams investigated and resolved the issue.
Contact Center teams are investigating the issue and will provide more information as it becomes available.
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Latest Updates ( sorted recent to last )
UPDATE
about 3 hours ago - at 04/03/2026 09:29AM
Contact Center teams are investigating the issue and will provide more information as it becomes available.
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