Outage in RingCentral
A portion of customers in Australia may be experiencing inbound call and fax failures due to an underlying carrier issue.
Resolved Minor
April 21, 2026 - Started 1 day ago
- Lasted 18 minutes
Incident Report
Summary AI Generated
RingCentral customers in Australia experienced failures with inbound calls and faxes due to an underlying carrier issue. The incident affected the Fax - Inbound, APAC, and Calling - Inbound components for 18 minutes. The carrier investigated and resolved the issue, with customers advised to contact customer care if they experienced problems.
The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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Latest Updates ( sorted recent to last )
UPDATE
1 day ago - at 04/22/2026 02:25AM
The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Latest RingCentral outages
A portion of Contact Center Customers may be experiencing stuck contacts and agent sessions - about 10 hours ago
A portion of customers in one APAC location may be unable to make or receive calls. - about 21 hours ago
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