Outage in RingCentral
A portion of customers in Barrie and Collingwood, Ontario, may be experiencing failing inbound calls and faxes
Resolved Minor
March 31, 2026 - Started about 19 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
RingCentral customers in Barrie and Collingwood, Ontario experienced failing inbound calls and faxes for 1.8 hours due to an underlying carrier issue. The incident affected inbound calling and fax services in the Americas region. Operations teams worked with the carrier to resolve the issue.
A portion of customers in Barrie and Collingwood, Ontario, may be experiencing incoming call failures due to an underlying carrier issue.Operations teams are working with the underlying carrier to resolve this issue and will submit more information once it is available. If you are experiencing this issue, please reach out to customer care.
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Latest Updates ( sorted recent to last )
UPDATE
about 19 hours ago - at 03/31/2026 11:58AM
A portion of customers in Barrie and Collingwood, Ontario, may be experiencing incoming call failures due to an underlying carrier issue.Operations teams are working with the underlying carrier to resolve this issue and will submit more information once it is available. If you are experiencing this issue, please reach out to customer care.
Latest RingCentral outages
A portion of customers may experience delayed SMS messages delivery for toll-free numbers to destinations within the United States and Canada due to an underlying carrier issue. - about 21 hours ago
A portion of Contact Center customers may be experiencing call refusals - about 22 hours ago
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