Outage in RingCentral
A portion of RingCentral customers may be experiencing SMS delivery delays.
Resolved Minor
March 28, 2026 - Started 1 day ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
RingCentral experienced SMS delivery delays affecting outbound messaging for customers in the Americas region. The issue impacted a portion of customers who experienced delays in their outbound SMS messages being delivered. Operations teams investigated and mitigated the problem after 3.9 hours, with active monitoring continuing afterward.
RingCentral Operations teams are investigating a possible issue with SMS delays, and will provide the next update once it becomes available. If you are experiencing this issue, please contact customer care.
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Latest Updates ( sorted recent to last )
UPDATE
1 day ago - at 03/28/2026 05:47AM
RingCentral Operations teams have mitigated the issue and are actively monitoring at this time, we will provide an update once it becomes available. If you are experiencing this issue, please contact customer care.
UPDATE
1 day ago - at 03/28/2026 04:03AM
RingCentral Operations teams are investigating a possible issue with SMS delays, and will provide the next update once it becomes available. If you are experiencing this issue, please contact customer care.
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