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Outage in RingCentral

A portion of RingCentral customers in Barrie, Beeton and Collingwood, Ontario, Canada may experience fast busy on inbound calls due to underlying carrier

Resolved Minor
March 29, 2026 - Started about 1 month ago - Lasted about 13 hours

Incident Report

Summary AI Generated

RingCentral customers in Barrie, Beeton, and Collingwood, Ontario, Canada experienced fast busy signals on inbound calls and faxes due to an underlying carrier issue. The incident affected inbound calling and fax services across multiple regions and lasted 13.1 hours. RingCentral worked with their underlying carrier to resolve the connectivity problem.

A portion of RingCentral customers in the Collingwood, Ontario, Canada region may be experiencing fast busy signal on inbound calls. RingCentral is investigating with the underlying carrier and will provide more information as it becomes available. If you are experiencing this issue, please reach out to RingCentral customer care.
Components affected
RingCentral Americas RingCentral Calling - Inbound RingCentral Fax - Inbound RingCentral EMEA RingCentral Calling - Inbound RingCentral Fax - Inbound RingCentral APAC RingCentral Calling - Inbound RingCentral Fax - Inbound

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Latest Updates ( sorted recent to last )
UPDATE about 1 month ago - at 03/30/2026 02:08AM

RingCentral teams continue to work with the underlying carrier to resolve the issue causing fast busy on inbound calls or faxes.

UPDATE about 1 month ago - at 03/29/2026 02:41PM

A portion of RingCentral customers in the Barrie, Beeton and Collingwood, Ontario, Canada region may be experiencing fast busy signal on inbound calls. RingCentral is investigating with the underlying carrier and will provide more information as it becomes available. If you are experiencing this issue, please reach out to RingCentral customer care.

UPDATE about 1 month ago - at 03/29/2026 01:40PM

A portion of RingCentral customers in the Collingwood, Ontario, Canada region may be experiencing fast busy signal on inbound calls. RingCentral is investigating with the underlying carrier and will provide more information as it becomes available. If you are experiencing this issue, please reach out to RingCentral customer care.

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