Outage in RingCentral
A portion of customers may experience delayed SMS messages delivery for toll-free numbers to destinations within the United States and Canada due to an underlying carrier issue.
Resolved Minor
March 31, 2026 - Started about 21 hours ago
- Lasted 39 minutes
Incident Report
Summary AI Generated
RingCentral experienced delayed SMS message delivery for toll-free numbers to US and Canada destinations due to an underlying carrier issue. The incident affected both inbound and outbound SMS services across the Americas region for 39 minutes. RingCentral Operations worked with the carrier to investigate and restore normal service.
A portion of customers may experience delays in SMS processing due to an issue with an underlying carrier. RingCentral Operations is actively investigating the problem with the carrier to restore normal service as quickly as possible.
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Latest Updates ( sorted recent to last )
UPDATE
about 21 hours ago - at 03/31/2026 09:59AM
A portion of customers may experience delays in SMS processing due to an issue with an underlying carrier. RingCentral Operations is actively investigating the problem with the carrier to restore normal service as quickly as possible.
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