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Outage in RingCentral

A portion of RingCX customers may be unable to login to the application.

Resolved Minor
March 18, 2026 - Started 5 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

A portion of RingCX customers across Americas, EMEA, and APAC regions experienced login issues to the application during a 1.5-hour service incident. RingCentral Operations teams performed corrective actions to restore service and were monitoring for stability while awaiting user feedback.

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 2 hours or when a significant change in status occurs.
Components affected
RingCentral Americas RingCentral EMEA RingCentral APAC RingCentral RingCX RingCentral RingCX RingCentral RingCX

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Latest Updates ( sorted recent to last )
UPDATE 5 days ago - at 03/18/2026 08:22PM

RingCentral Operations teams have performed corrective actions to restore service. We are monitoring for stability while awaiting end-user feedback. The next update will be provided in 2 hours or when a significant change in status occurs. If you are still experiencing this issue, please reach out to customer care.

UPDATE 5 days ago - at 03/18/2026 08:10PM

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 2 hours or when a significant change in status occurs.

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