Outage in RingCentral
A portion of RingCX customers may be unable to login to the application.
Resolved Minor
March 18, 2026 - Started about 2 months ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
A portion of RingCX customers across Americas, EMEA, and APAC regions experienced login issues to the application during a 1.5-hour service incident. RingCentral Operations teams performed corrective actions to restore service and were monitoring for stability while awaiting user feedback.
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 2 hours or when a significant change in status occurs.
Components affected
RingCentral Americas RingCentral EMEA RingCentral APAC RingCentral RingCX RingCentral RingCX RingCentral RingCXTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
about 2 months ago - at 03/18/2026 08:22PM
RingCentral Operations teams have performed corrective actions to restore service. We are monitoring for stability while awaiting end-user feedback. The next update will be provided in 2 hours or when a significant change in status occurs. If you are still experiencing this issue, please reach out to customer care.
UPDATE
about 2 months ago - at 03/18/2026 08:10PM
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 2 hours or when a significant change in status occurs.
Latest RingCentral outages
A portion of Contact Center customers are experiencing possible stuck contacts and agent sessions. - about 3 hours ago
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A portion of Contact Center customers may experience calls not being delivered to agents. - about 9 hours ago
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