Outage in RingCentral
A portion of customers with numbers in Iqaluit, Nunavut in Canada may be experiencing intermittent inbound call and fax failures due to an underlying carrier issue.
Resolved Minor
July 17, 2026 - Started 4 days ago
- Lasted 1 day
Incident Report
Summary AI Generated
A subset of RingCentral customers with phone numbers in Iqaluit, Nunavut, Canada experienced intermittent inbound call and fax failures due to an underlying carrier issue. The outage lasted approximately 11.4 hours, affecting inbound calling and fax services in the Americas region. RingCentral engaged the carrier to investigate, though no resolution was confirmed within the update window provided.
RingCentral teams are working with the underlying carrier to investigate this issue. Please reach out to customer care if you are experiencing this issue.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
UPDATE
2 days ago - at 07/18/2026 08:27PM
RingCentral Operations has confirmed that the underlying carrier has resolved the incident. If you're still experiencing issues, please reach out to customer care.
UPDATE
3 days ago - at 07/18/2026 05:00PM
The underlying carrier has implemented corrective actions and are currently monitoring for stability. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
UPDATE
3 days ago - at 07/18/2026 01:04PM
The underlying carrier is continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
UPDATE
4 days ago - at 07/17/2026 06:43PM
RingCentral teams are working with the underlying carrier to investigate this issue. Please reach out to customer care if you are experiencing this issue.
Latest RingCentral outages
A portion of Contact Center customers may be experiencing degraded audio quality on inbound calls. - about 13 hours ago
A portion of Contact Center customers may be experiencing call refusals, stuck contacts, and unresponsive agent sessions. - about 19 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
