Outage in RingCentral
A portion of Contact Center customers may be experiencing a loss of audio on calls.
Resolved Minor
March 19, 2026 - Started 4 days ago
- Lasted 29 minutes
Incident Report
Summary AI Generated
RingCentral Contact Center customers in the Americas region experienced a loss of audio during calls for 29 minutes. The issue was classified as minor and affected a portion of Contact Center users. RingCentral teams investigated and resolved the audio problem.
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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Latest Updates ( sorted recent to last )
UPDATE
4 days ago - at 03/19/2026 04:40PM
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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