RingCentral customers in Ontario, Canada experienced failures with inbound calls and faxes for 3.4 hours due to an underlying carrier issue. The incident affected the Americas region's inbound calling and fax services. RingCentral operations teams worked with the carrier to resolve the issue.
RingCentral Operations teams are working with the underlying carrier to resolve this issue. If you are experiencing this issue, please reach out to customer care. The next update will be in 4 hours or when a significant change in status occurs.
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