Outage in RingCentral
A portion of customers in Quebec, Canada may be experiencing inbound call and fax failures due to an underlying carrier issue.
Resolved Minor
March 20, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
RingCentral customers in Quebec, Canada experienced failures with inbound calls and fax services due to an underlying carrier issue. The incident affected the Americas region's inbound calling and fax components for 1.4 hours. RingCentral operations teams worked with the carrier to resolve the issue and directed affected customers to contact customer care.
RingCentral Operations teams are working with the underlying carrier to resolve this issue. If you are experiencing this issue, please reach out to customer care. The next update will be in 4 hours or when a significant change in status occurs.
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Latest Updates ( sorted recent to last )
UPDATE
4 days ago - at 03/19/2026 10:09PM
RingCentral Operations teams are working with the underlying carrier to resolve this issue. If you are experiencing this issue, please reach out to customer care. The next update will be in 4 hours or when a significant change in status occurs.
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