Outage in RingCentral
A portion of customers may be experiencing delayed SMS message delivery due to an underlying carrier issue
Resolved Minor
March 24, 2026 - Started 25 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
RingCentral experienced delayed SMS message delivery for a portion of customers due to an underlying carrier issue. Both inbound and outbound SMS services in the Americas region were affected for 1.8 hours. RingCentral Operations investigated and resolved the carrier-related problem.
A portion of customers may experience delays in SMS processing due to an issue with an underlying carrier. RingCentral Operations is investigating the issue and will provide more information as it becomes available.
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UPDATE
25 days ago - at 03/24/2026 09:36AM
A portion of customers may experience delays in SMS processing due to an issue with an underlying carrier. RingCentral Operations is investigating the issue and will provide more information as it becomes available.
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