Outage in RingCentral
A portion of Contact Center customers may experience an inability to connect to a specific number's IVR
Resolved Minor
April 29, 2026 - Started about 1 month ago
- Lasted 13 minutes
Incident Report
Summary AI Generated
RingCentral Contact Center customers in the Americas and APAC regions experienced an inability to connect to specific number IVRs for 13 minutes. The issue affected a portion of Contact Center users trying to access interactive voice response systems. RingCentral teams investigated and resolved the connectivity problem.
RingCentral Contact Center teams are investigating the issue, and will provide more information when it is available.
Components affected
RingCentral APAC RingCentral Americas RingCentral Contact Center RingCentral Contact CenterTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
UPDATE
about 1 month ago - at 04/29/2026 05:28AM
RingCentral Contact Center teams are investigating the issue, and will provide more information when it is available.
Latest RingCentral outages
A portion of customers with numbers in Val-d'Or, Quebec may be experiencing inbound call and fax failures due to an underlying carrier issue. - about 18 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
