A portion of RingCentral Contact Center customers in the Americas experienced an inability to connect to calls during a 29-minute service disruption. The issue affected call connectivity for contact center operations. RingCentral teams investigated and resolved the problem, restoring normal call connection functionality.
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RingCentral Contact Center teams have confirmed that the issue with inability to connect to calls is now resolved. If you are still experiencing issues, please contact RingCentral customer care.
A portion of RingCentral Contact Center customers may experience inability to connect to calls.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
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