Outage in RingCentral
A portion of Contact Center customers may be unable to connect to calls
Resolved Minor
April 30, 2026 - Started 6 days ago
- Lasted 29 minutes
Incident Report
Summary AI Generated
A portion of RingCentral Contact Center customers in the Americas experienced an inability to connect to calls during a 29-minute service disruption. The issue affected call connectivity for contact center operations. RingCentral teams investigated and resolved the problem, restoring normal call connection functionality.
A portion of RingCentral Contact Center customers may experience inability to connect to calls.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
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Latest Updates ( sorted recent to last )
UPDATE
6 days ago - at 04/30/2026 12:42PM
RingCentral Contact Center teams have confirmed that the issue with inability to connect to calls is now resolved. If you are still experiencing issues, please contact RingCentral customer care.
UPDATE
6 days ago - at 04/30/2026 12:19PM
A portion of RingCentral Contact Center customers may experience inability to connect to calls.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
Latest RingCentral outages
A portion of Contact Center customers may be unable to take inbound or make outbound calls - about 4 hours ago
A portion of Contact Center customers may experience calls not being delivered to agents - about 10 hours ago
A portion of Contact Center customers may be experiencing stuck contact and agent sessions. - 1 day ago
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