Outage in RingCentral
A portion of customers may be unable to log into the agent portal
Resolved Minor
April 30, 2026 - Started 6 days ago
- Lasted 32 minutes
Incident Report
Summary AI Generated
A portion of RingCentral Contact Center customers in the Americas region experienced login issues with the agent portal for 32 minutes. The incident was classified as minor and affected users' ability to access the contact center agent interface. RingCentral teams investigated and resolved the login problem.
A portion of RingCentral Contact Center customers may be unable to log into the agent portal. RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
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Latest Updates ( sorted recent to last )
UPDATE
6 days ago - at 04/30/2026 01:30PM
A portion of RingCentral Contact Center customers may be unable to log into the agent portal. RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
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