A portion of Contact Center users may experience slowness, inability to access applications, or login issues.

RingCentral Contact Center teams have performed corrective actions to restore service and internal testing suggests that there has been a reduction in error rates and latency. Teams are continuing to monitor the issue for stability. Please log out of the application, clear web browser cache and cookies and fully close and re-launch your web browser. An update will be provided in two hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

RingCentral Contact Center teams are observing partial stabilization, with a reduction in error rates and improved responsiveness in some areas. However, the underlying issue has not yet been fully resolved and continues to be actively investigated. An update will be provided in two hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

Contact Center teams are continuing their investigations of this issue. Investigations have identified potential instability within a backend configuration service that may be contributing to widespread request failures and dependency timeouts. An update will be provided in two hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

Contact Center teams are continuing their investigations of this issue. An update will be provided in two hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

Contact Center teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.