Outage in RingCentral
A portion of customers may be unable to log in to the MAX application
Resolved Minor
May 13, 2026 - Started 5 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
A portion of RingCentral Contact Center customers in the Americas region experienced login issues with the MAX application for 54 minutes. The incident prevented affected users from accessing the contact center platform. RingCentral teams investigated and resolved the login problem.
A portion of RingCentral Contact Center customers may be unable to log in to the MAX application.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
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Latest Updates ( sorted recent to last )
UPDATE
5 days ago - at 05/13/2026 09:40AM
A portion of RingCentral Contact Center customers may be unable to log in to the MAX application.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
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