Outage in RingCentral
A portion of RingCX customers may be experiencing one-way audio on calls from Europe to the APAC region.
Minor
June 18, 2026 - Started about 2 hours ago
Incident Report
RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
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Latest Updates ( sorted recent to last )
UPDATE
about 1 hour ago - at 06/18/2026 01:05PM
RingCentral Operations teams have identified the issue and are preparing a fix for the one-way audio issue. An update will be provided in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
UPDATE
about 2 hours ago - at 06/18/2026 12:35PM
RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
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