Outage in RingCentral
A portion of customers with numbers in New Zealand may be experiencing intermittent inbound and outbound call failures due to an underlying carrier issue
Resolved Minor
July 28, 2026 - Started 5 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
RingCentral customers with New Zealand numbers experienced intermittent inbound and outbound call failures due to an underlying carrier issue affecting the APAC region. The incident lasted approximately one hour, with operations teams coordinating directly with the carrier to investigate and resolve the problem.
A portion of customers with numbers in New Zealand may be experiencing intermittent inbound and outbound call failures due to an underlying carrier issue. Operations teams are staying in contact with the carrier as they are investigating the issue and will provide more information as it becomes available. Please contact customer care if you are experiencing the issue.
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UPDATE
5 days ago - at 07/28/2026 09:10AM
A portion of customers with numbers in New Zealand may be experiencing intermittent inbound and outbound call failures due to an underlying carrier issue. Operations teams are staying in contact with the carrier as they are investigating the issue and will provide more information as it becomes available. Please contact customer care if you are experiencing the issue.
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