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Outage in RingCentral

A portion of Contact Center customers may be unable to make or receive calls

Resolved Minor
August 19, 2026 - Started 3 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

A subset of RingCentral Contact Center customers in the Americas experienced an inability to make or receive calls for approximately 1.4 hours. The Contact Center team investigated and resolved the issue. Affected customers were advised to contact customer care during the disruption.

A portion of Contact Center customers may be unable to make or receive calls.Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact customer care if you are experiencing this issue.

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Latest Updates ( sorted recent to last )
UPDATE 3 days ago - at 08/19/2026 08:49AM

A portion of Contact Center customers may be unable to make or receive calls.Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact customer care if you are experiencing this issue.

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