Outage in RingCentral
A portion of customers in Parry Sound, Ontario may be experiencing a fast busy tone on inbound calls and faxes
Resolved Minor
August 19, 2026 - Started 3 days ago
- Lasted about 11 hours
Incident Report
Summary AI Generated
A subset of RingCentral customers in Parry Sound, Ontario experienced a fast busy tone on inbound calls and faxes for approximately 10.8 hours. The issue, affecting inbound calling and fax services in the Americas, was traced to an underlying carrier and remained under investigation throughout the incident. No resolution update was provided within the documented timeframe, with the carrier continuing to investigate into the following morning.
The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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Latest Updates ( sorted recent to last )
UPDATE
3 days ago - at 08/19/2026 10:33PM
The underlying carrier is continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of August 20th or when a significant change in status occurs.
UPDATE
3 days ago - at 08/19/2026 06:54PM
The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Latest RingCentral outages
A portion of customers in Parry Sound, Ontario may be experiencing a fast busy tone on inbound calls and faxes. - 2 days ago
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