A portion of RingCentral customers in the New Brunswick region experienced intermittent inbound call and fax failures due to an underlying carrier issue. The incident lasted approximately 14 hours, affecting inbound calling and fax services across the Americas. The carrier investigated the issue, with RingCentral directing affected customers to contact customer care during the disruption.
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The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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