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Outage in RingCentral

A portion of customers with numbers in Denver, Colorado may be experiencing inbound call and fax failures due to an underlying carrier issue.

Resolved Minor
September 03, 2026 - Started 6 days ago - Lasted about 15 hours

Incident Report

Summary AI Generated

RingCentral customers with Denver, Colorado phone numbers experienced inbound call and fax failures for approximately 15 hours due to an underlying carrier issue. The carrier identified the root cause and worked with their regional provider to implement repairs. Services were confirmed recovered, with the local provider completing final repairs to fully resolve the issue.

RingCentral customers with numbers in Denver, CO, area may be unable to receive inbound calls and faxes due to an underlying carrier issue. RingCentral Operations teams are working with the carrier on investigating the issue and will provide more information as it becomes available. If you are experiencing this issue, please contact our RingCentral customer care.

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Latest Updates ( sorted recent to last )
UPDATE 5 days ago - at 09/04/2026 01:31AM

The underlying carrier has confirmed that services in the affected region have recovered, and their local provider is in the process of finalizing repairs to fully resolve the issue. The next update will be provided on the morning of September 4th, or sooner should additional information become available. If you are experiencing this issue, please contact customer care.

UPDATE 5 days ago - at 09/03/2026 10:35PM

The underlying carrier has identified the cause of this issue and is continuing to work with their provider in the region to mitigate impact. The next update will be provided on the morning of September 4th, or when further information becomes available. If you are experiencing this issue, please contact customer care.

UPDATE 6 days ago - at 09/03/2026 06:37PM

The underlying carrier has identified the cause of this issue and is continuing to work toward a resolution. If you are experiencing this issue, please contact customer care. The next update will be provided in 4 hours or upon any significant change in status.

UPDATE 6 days ago - at 09/03/2026 04:30PM

The underlying carrier has identified the cause of this issue and is working on completing the appropriate repairs. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE 6 days ago - at 09/03/2026 12:36PM

The underlying carrier is continuing to investigate the issue affecting users in Denver, CO. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE 6 days ago - at 09/03/2026 11:40AM

RingCentral customers with numbers in Denver, CO, area may be unable to receive inbound calls and faxes due to an underlying carrier issue. RingCentral Operations teams are working with the carrier on investigating the issue and will provide more information as it becomes available. If you are experiencing this issue, please contact our RingCentral customer care.

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