A portion of customers with numbers in Syracuse, New York may be experiencing inbound call and fax failures due to an underlying carrier issue.

The underlying carrier has identified the cause of this issue and is continuing to work with their provider in the region to mitigate impact. The next update will be provided on the morning of September 4th, or when further information becomes available. If you are experiencing this issue, please contact customer care.

The underlying carrier has identified the cause of this issue and is continuing to work toward a resolution. If you are experiencing this issue, please contact customer care. The next update will be provided in 4 hours or upon any significant change in status.

The underlying carrier has identified the root cause of the issue and is preparing to perform mitigation steps. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

The underlying carrier is continuing to investigate the issue affecting users in Syracuse, NY. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral customers with numbers in Syracuse, NY, area may be unable to receive inbound calls and faxes due to an underlying carrier issue. RingCentral Operations teams are working with the carrier on investigating the issue and will provide more information as it becomes available. If you are experiencing this issue, please contact our RingCentral customer care.