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Outage in RingCentral

RingCentral Operations teams are investigating a third party carrier issue causing some customers in the Thunder Bay, Hudson, and Atikokan Ontario regions to experience a fast busy tone on inbound calls.

Resolved Minor
October 25, 2026 - Started 4 days ago - Lasted about 7 hours

Incident Report

Summary AI Generated

A third-party carrier issue caused some RingCentral customers in Thunder Bay, Hudson, and Atikokan, Ontario to receive a fast busy tone on inbound calls. The issue affected inbound calling and fax across Americas, EMEA, and APAC components and lasted approximately 7.2 hours.

RingCentral Operations teams are investigating a third party carrier issue causing some customers in the Thunder Bay, Hudson, and Atikokan Ontario regions to experience a fast busy tone on inbound calls.
Components affected
RingCentral Americas RingCentral Calling - Inbound RingCentral Fax - Inbound RingCentral EMEA RingCentral Calling - Inbound RingCentral Fax - Inbound RingCentral APAC RingCentral Calling - Inbound RingCentral Fax - Inbound

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Latest Updates ( sorted recent to last )
UPDATE 3 days ago - at 10/25/2026 07:02AM

RingCentral Operations teams are investigating a third party carrier issue causing some customers in the Thunder Bay, Hudson, and Atikokan Ontario regions to experience a fast busy tone on inbound calls.

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