Outage in SafeSend
Invalid Link on Client or Taxpayer View
Resolved MajorIncident Report
We have received reports of message about link no longer being valid from Taxpayer Preview and Client View. We are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 03/29/2024 03:34PM
This issue has been resolved. Thank you for your patience.
IDENTIFIED
almost 2 years ago - at 03/29/2024 03:19PM
We have identified the fix and are applying it to production. There will be 2-3 minutes of downtown as the fix requires a restart of our system.
IDENTIFIED
almost 2 years ago - at 03/29/2024 03:12PM
The issue has been identified and we expect to have it resolved soon.
INVESTIGATING
almost 2 years ago - at 03/29/2024 01:20PM
We have received reports of message about link no longer being valid from Taxpayer Preview and Client View. We are investigating.
Latest SafeSend outages
Service Interruption: SafeSend One Login Unavailable - 6 months ago
Service Interruption - Returns - 10 months ago
Service Interruption - Gather - 11 months ago
Service Interruption - Returns - over 1 year ago
System Outage - over 1 year ago
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