Outage in Sage

Ciel.com (FR) - Partial Outage

Resolved Minor
October 10, 2022 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Ciel.com (FR)
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/10/2022 11:44AM

Ciel.com (FR) is now available and operating as expected.

We are closely monitoring the service.
--------------------------------------------------------------------------------------------------------------------------------
Ciel.com (FR) est maintenant disponible et fonctionne comme prévu.

Nous suivons de près l'évolution du service.

INVESTIGATING almost 3 years ago - at 10/10/2022 11:17AM

Our monitoring systems identified an issue preventing some customers in France from accessing the services hosted by our third party, Accenture (LinkByNet).

We are currently investigating the cause of the issue.


Nos systèmes de surveillance ont identifié un problème empêchant certains clients en France d'accéder aux services hébergés par notre tiers, Accenture (LinkByNet).

Nous enquêtons actuellement sur la cause de ce problème.

INVESTIGATING almost 3 years ago - at 10/10/2022 11:13AM

Our monitoring systems identified an issue preventing some customers in France from accessing the services hosted by our third party, Accenture (LinkByNet).

We are currently investigating the cause of the issue.

INVESTIGATING almost 3 years ago - at 10/10/2022 10:39AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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