Outage in Sage

Online Bureau (UKI) - Degraded Performance

Resolved Minor
February 20, 2023 - Started almost 2 years ago - Lasted about 18 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Online Bureau
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/21/2023 10:07AM

This issue will be resolved with the upcoming release which will begin rolling out to customers from Monday 27th February 2023. For urgent issues, please contact the customer services team.

INVESTIGATING almost 2 years ago - at 02/20/2023 05:05PM

We continue to investigate the cause of the issue.

INVESTIGATING almost 2 years ago - at 02/20/2023 04:11PM

We have identified an issue preventing UKI customers from importing information for new starters. All other product functionality is working as expected.

We are currently investigating.

INVESTIGATING almost 2 years ago - at 02/20/2023 03:44PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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