Dataservices - RTX

This issue is now resolved. All services continue to perform as expected.

Customers are successfully submitting their PSRs to the revenue.

We will continue to monitor closely.

We have identified that a small subset of customers are being presented with error messages when trying to perform transactions with the Payroll Submission to Revenue (PSRs).

We are engaged with third-party, Revenue Online Service (ROS), waiting for updates.

Third-party, Revenue Online Service (ROS), has confirmed that the issue has been resolved. We can confirm that our customers are successfully submitting their PSR's to the revenue.

We will continue to monitor closely.

Third-party, Revenue Online Service (ROS), has confirmed that the issue has been resolved. We can confirm that our customers are successfully submitting their PSR's to the revenue.

We will continue to monitor closely.

We identified an issue with the Irish Revenue Online Service (ROS) preventing Irish customers from transacting with the Payroll Submission to Revenue (PSRs).

The products/services affected are:

Sage RTX (EU)
Sage Payroll
Sage Business Cloud Payroll

We are engaged with third-party, Revenue Online Service (ROS), waiting for updates.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.