Outage in Sage

Sage Business Cloud Accounting - Sage Intelligence - Operational

Resolved Minor
July 12, 2023 - Started over 1 year ago - Lasted 5 days
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage 50c - Sage Intelligence
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/17/2023 08:55AM

The issue is resolved and Sage Business Cloud Accounting - Sage Intelligence continues to perform as expected.

MONITORING over 1 year ago - at 07/14/2023 03:52PM

We have implemented a workaround to enable customers to download the reports. We continue to work on restoring unavailable feature. We will continue to closely monitor the service while working on a permanent fix.

INVESTIGATING over 1 year ago - at 07/12/2023 03:50PM

We identified an issue where customers from Europe are experiencing errors when generating "Profits and Loss" and "Assets and Liabilities" reports. We are currently investigating and engaged with our third party provider.

INVESTIGATING over 1 year ago - at 07/12/2023 03:30PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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