Outage in Sage

Online Bureau (UKI) - Degraded Performance

Resolved Minor
January 12, 2024 - Started about 1 year ago - Lasted 4 days
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Online Bureau
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/16/2024 03:50PM

The issue is resolved and Online Bureau (UKI) continues to perform as expected.

MONITORING about 1 year ago - at 01/15/2024 09:04PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING about 1 year ago - at 01/12/2024 12:22PM

We have identified the cause of the issue and are working on a fix. Customers experiencing issues are encouraged to please contact Customer Services for assistance to delete/offboard employees. Thank you for your understanding as we work to resolve this issue.

INVESTIGATING about 1 year ago - at 01/12/2024 10:38AM

We identified an issue preventing customers from UK from deleting employees from the Online Bureau portal. We are currently investigating.

INVESTIGATING about 1 year ago - at 01/12/2024 10:19AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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