Outage in Sage

Sage for Accountants - Degraded Performance

Resolved Major
August 01, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/01/2024 01:57PM

The issue is resolved and the service is available and performing as expected.

IDENTIFIED 5 months ago - at 08/01/2024 11:25AM

We identified that customers in the UK and Ireland are experiencing delays in processing subscriptions and data changes on the following products:

-Sage for Accountants
-SBC Personal Tax Online
-SBC Corporation Tax Online
-SBC Final Accounts Online

Connected Products is also affected and customers are unable to make new connections to AutoEntry, GoProposal, Xero, or QuickBooks for an Accountants Client. Existing connections are working fine.

We are currently investigating.

INVESTIGATING 5 months ago - at 08/01/2024 10:53AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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