Outage in Sage

Sage Business Cloud Accounting (UKI) - Degraded Performance

Resolved Minor
September 10, 2024 - Started 4 months ago - Lasted 2 days
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/12/2024 03:16PM

The issue is resolved and the service continues to perform as expected.

MONITORING 4 months ago - at 09/11/2024 09:08AM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 4 months ago - at 09/10/2024 03:18PM

Thank you for your understanding as we work to resolve this issue.

INVESTIGATING 4 months ago - at 09/10/2024 10:48AM

We have identified an issue in the UK preventing customers to generate CIS (Construction Industry Scheme) returns. Customers are getting stuck with a message saying "Initialising". All other product functionality is working as expected.
We are currently investigating.

INVESTIGATING 4 months ago - at 09/10/2024 10:40AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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