Outage in Sage

Sage Business Cloud Accounting (UKI) - Degraded Performance

Resolved Minor
October 24, 2024 - Started 12 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Business Cloud Accounting (UK) Sage Compliance Service Sage Business Cloud Payroll
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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/24/2024 03:57PM

The issue is resolved and the services continues to perform as expected.

MONITORING 12 months ago - at 10/24/2024 12:15PM

The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor.

INVESTIGATING 12 months ago - at 10/24/2024 11:43AM

We identified that customers in the UK & Ireland are intermittently being presented with error messages and are also intermittently experiencing brief periods of slowness when using the product resulting in delays when consulting data and updating subscriptions.

We are currently investigating.

Products Services affected by this issue:

-Sage Business Cloud Accounting UKI
-Sage Business Cloud Payroll UKI
-Tax Service

INVESTIGATING 12 months ago - at 10/24/2024 11:21AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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