Tax Service - Degraded Performance

This issue is resolved. All services continue to perform as expected.

Our third-party vendor, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality for Sage Partner Edition (VAT Centre), Sage Personal Tax (Personal Tax Viewer), Sage Business Cloud Accounting UK (MTD VAT Submissions), Sage X3 Single Tenant, Sage 200 Standard (UKI) and Sage 200 Professional SPC (UKI), Sage Retail and Sage Intacct are performing as expected.

We will continue to monitor closely.

We identified an issue preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:

-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)
-Sage X3 Single Tenant
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Sage Retail.
-Sage Intacct.

Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.

We are engaged with third-party, HMRC, waiting for updates.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.