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The issue is resolved and the services continue to perform as expected.
The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.
We are continuing to work on a fix for this issue.
We have identified a global preventing customers from looking at the payslips. All other product functionality is working as expected.
The products/services affected are:
-Online Bureau (UKI)
-Sage HR Global
-Sage Business Cloud Payroll
-Payroll Domain Services (UKI) - Employee Verification
We are working on a fix.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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