Outage in Sage
HMRC FPS Submissions - Partial Outage
Resolved MajorIncident Report
We identified that customers in the UK are being presented the following error message "unable to connect to government gateway error code 0003" when trying to submit FPS to HMRC.
The products affected by this issue are:
Sage 50 Payroll
Sage Business Cloud Payroll UK
We are engaged with third party, HMRC, waiting for updates.
Components affected
Sage Business Cloud Payroll
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 03/03/2025 10:02AM
The issue is resolved and the service continues to perform as expected.
MONITORING
8 months ago - at 02/28/2025 03:45PM
The service is performing as expected, and we will continue to monitor closely.
IDENTIFIED
8 months ago - at 02/28/2025 12:32PM
We identified that customers in the UK are being presented the following error message "unable to connect to government gateway error code 0003" when trying to submit FPS to HMRC.
The products affected by this issue are:
Sage 50 Payroll
Sage Business Cloud Payroll UK
We are engaged with third party, HMRC, waiting for updates.
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