Outage in Sage

Banking Service UK - Partial Outage

Resolved Minor
March 11, 2025 - Started about 2 months ago - Lasted 2 days
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/13/2025 11:11AM

The issue is resolved and the services are available and performing as expected.

INVESTIGATING about 2 months ago - at 03/11/2025 01:09PM

We have identified an issue in the UK, where customers using the below products when reauthenticating their connection, are given a message stating there are no compatible accounts to connect.

We are engaged with our Third-Party Plaid to resolve this issue.

The products/services affected are:
-Sage 200 Standard UK
-Sage 200 Professional SPC UK
-Sage 50 Accounts UK
-Sage Intacct UK
-Sage Business Cloud Accounting UK

INVESTIGATING about 2 months ago - at 03/11/2025 12:37PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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