Outage in Sage
Tax Service - Partial Outage
MinorOfficial incident page
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Outage Details
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We continue to monitor closely. Please reach out to your local Customer Services team if you are experiencing any issue.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
We have identified an issue affecting customers in the UK when attempting to submit MTD VAT returns. Upon reaching the CAPTCHA verification page, users are unable to proceed. However, after a brief loading period, they are redirected back to the same CAPTCHA page without progressing further.
The affected products are:
-Sage 50 Accounts UK
-SBC Accounting UKI
We are currently investigating.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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