Sage Online Services - Partial Outage

The issue is resolved and all services are performing as expected.

We have identified an issue preventing customers in Europe and North America from logging to the features, Client Management & Admin Panel.
The products/services affected were:
Major service affected are:
• Sage 50 CA
• Sage 50 Cloud UKI
• Sage 50 US
• Sage Business Cloud Paie (FR)
• Sage Business Cloud Bureau (FR)
• Sage Business Cloud Compatibilite (FR)
• Sage for Accountants
• Global Payroll
• Tide
• Sage Business Cloud Accounting (UKI)
• Sage Business Cloud Accounting (NA)
• Sage Business Cloud Accounting (EU)
• Sage Final Accounts Online
• Sage Corporation Tax
• Sage Business Cloud Payroll
• Remote Data Access (RDA) NA
• Remote Data Access (RDA) UKI
• Sage Online Services
• Sage Active
• Sage HR
• Network Account Services

All services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.