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Outage in Sage

Sage DPW Cloud - Partial Outage

Resolved Minor
April 24, 2025 - Started 12 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/24/2025 03:03PM

Das Problem ist behoben und der Dienst funktioniert weiterhin wie erwartet.
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The issue is resolved and the service continues to perform as expected.

MONITORING 12 months ago - at 04/24/2025 07:02AM

Der Dienst funktioniert wie erwartet. Die Vermeidung eines erneuten Auftretens hat für uns oberste Priorität, während wir den Dienst genau überwachen.

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The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 12 months ago - at 04/24/2025 06:41AM

Wir haben festgestellt, dass Kunden in Österreich keine Verbindung zum SFTP-Server herstellen können, um Dateien hochzuladen. Alle anderen Produktfunktionen funktionieren wie erwartet.

Wir untersuchen derzeit das Problem.

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We identified that customers in Austria cannot connect to the SFTP server to upload files. All other product functionality is working as expected.

We are currently investigating.

INVESTIGATING 12 months ago - at 04/24/2025 06:32AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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