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Outage in Sage

Ciel Données Mobiles for Sage 50 FR - Degraded Performance

Resolved Minor
June 11, 2025 - Started 10 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/11/2025 02:56PM

Le problème est résolu et le service continue de fonctionner comme prévu.
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The issue is resolved and the service continues to perform as expected.

MONITORING 10 months ago - at 06/11/2025 09:18AM

Le service fonctionne comme prévu. Éviter une récurrence est notre priorité alors que nous surveillons étroitement le service.

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The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 10 months ago - at 06/11/2025 07:48AM

Nous avons identifié qu’un sous-ensemble de clients en France rencontrait des problèmes de performance lors de l’utilisation de Ciel Données Mobiles pour accéder à Sage 50 FR.
Nous enquêtons actuellement.

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We identified that a subset customers in France were experiencing performance issues when using Ciel Donees Mobiles to access Sage 50 FR.

We are currently investigating.

INVESTIGATING 10 months ago - at 06/11/2025 07:30AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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