Outage in Sage

Brightpearl - Operational

Minor
June 16, 2025 - Started about 8 hours ago
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
MONITORING about 7 hours ago - at 06/16/2025 07:20AM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED about 7 hours ago - at 06/16/2025 07:04AM

We have identified that a subset of customers in the US and Australia could be experiencing degraded performance when using the service.

We are currently investigating.

INVESTIGATING about 8 hours ago - at 06/16/2025 06:45AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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