Outage in Sage

Banking Service - Partial Outage

Minor
July 02, 2025 - Started about 16 hours ago
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Banking Service Sage Business Cloud Accounting ZW
Latest Updates ( sorted recent to last )
INVESTIGATING about 11 hours ago - at 07/02/2025 03:04PM

We are continuing to investigate the cause of the issue with the third-party, Yodlee.
We appreciate your patience as we work to resolve this issue.

INVESTIGATING about 16 hours ago - at 07/02/2025 10:41AM

We have identified an issue in South Africa where a subset of customers using ABSA Direct Feed are experiencing issues syncing transactions.

The products/services affected are:
-Sage Business Cloud Accounting ZA
-Sage 200 Evolution (ZA)
-Sage 50 Accounts (ZA)
-Sage Intacct ZA

We are engaged with the third-party provider, Yodlee to investigate and and resolve this issue.

INVESTIGATING about 16 hours ago - at 07/02/2025 10:04AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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