Outage in Sage

Sage Business Cloud Lohnabrechnung (DE) - Partial Outage

Resolved Minor
July 07, 2025 - Started about 7 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 07/07/2025 10:43AM

Das Problem ist nun behoben. Der Dienst funktioniert derzeit wie erwartet. Kunden können jetzt Unternehmensdaten speichern und ihre Gehaltsabrechnung abschließen.
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The issue is now resolved. The service is currently performing as expected. Customers can now save company data and complete their payroll.

IDENTIFIED about 6 hours ago - at 07/07/2025 07:42AM

Wir haben festgestellt, dass eine Teilmenge von Kunden in Deutschland aufgrund eines Fehler keine Mitarbeiterdaten speichern kann. Infolgedessen können sie ihre Gehaltsabrechnung nicht abschließen. Alle anderen Funktionen des Produkts funktionieren wie erwartet.

Wir haben die Ursache des Problems identifiziert und arbeiten an einer Lösung.

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We identified that a subset of customers in Germany are unable to save company data due to an exception. As a consequence, they are unable to complete their payroll. All other product functionality is working as expected.

We have identified the cause of the issue and we are working on a fix.

INVESTIGATING about 7 hours ago - at 07/07/2025 07:27AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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