Outage in Sage
Banking Service Canada - Partial Outage
Minor
July 15, 2025 - Started 1 day ago
Official incident page
Official incident page
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Outage Details
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 07/15/2025 03:51PM
We have identified an issue during bank account onboarding where a subset of customers in Canada using Desjardins bank feeds are unable to see certain checking account in their account lists. Savings accounts are also displayed as investment accounts.
The products/services potentially affected are:
Sage 50 accounts (CA)
SBC Accounting (NA)
Sage Intacct (NA)
We are engaged and working with third-party provider, Plaid who are currently working on fix. We appreciate your patience as we work to resolve this issue.
INVESTIGATING
1 day ago - at 07/15/2025 02:57PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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