We are continuing to investigate the issue. As a workaround, customers can manually submit directly on People’s Pension website.
We appreciate your patience as we work to resolve this issue.
We have identified an issue preventing customers in the UKI from submitting week 1 pensions. Customers are presented with “there was an internal error with this submission” error message. As a workaround, customers can manually submit directly on People’s Pension website.
We are currently investigating.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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