Outage in Sage
Sage Business Cloud Payroll - Partial Outage
Minor
April 07, 2026 - Started about 18 hours ago
Official incident page
Official incident page
Incident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 15 hours ago - at 04/07/2026 03:04PM
We are continuing to investigate the issue. As a workaround, customers can manually submit directly on People’s Pension website.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 17 hours ago - at 04/07/2026 01:15PM
We have identified an issue preventing customers in the UKI from submitting week 1 pensions. Customers are presented with “there was an internal error with this submission” error message. As a workaround, customers can manually submit directly on People’s Pension website.
We are currently investigating.
INVESTIGATING
about 18 hours ago - at 04/07/2026 01:02PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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